Terms of Service

These Terms of Service govern your use of the Davis Roofing & Exteriors LLC website and our SMS messaging program. By using our website or providing your phone number to us, you agree to these terms.

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends quote follow-ups, appointment confirmations, and service update text messages to customers who have requested information or booked an appointment with Davis Roofing & Exteriors through our website at davisroofingandexteriors.com, our advertising, or our scheduling forms, and who have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms and lead forms with a dedicated checkbox for SMS consent. Messages may include quote follow-ups, appointment confirmations, scheduling updates, and customer service communications.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@davisroofingandexteriors.com or call (540) 985-7868 during business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your inquiry and service schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For privacy-related inquiries, please refer to our Privacy Policy.

General Website Terms

Use of Our Site

Our website is provided for informational purposes and to allow you to request quotes and information about our roofing, siding, window, and gutter services. You agree to use our site only for lawful purposes.

No Guarantee of Availability

We work to keep our website and messaging services available at all times, but we do not guarantee uninterrupted access.

Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our website or messaging program after changes are posted constitutes acceptance of the updated terms.

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