Privacy Policy

This Privacy Policy describes how Davis Roofing & Exteriors LLC ("we," "us," or "our") collects, uses, and discloses information when you use our website, request a quote, or communicate with us, including by text message (SMS).

Information We Collect

When you contact us, request a quote, or fill out a form on our website or through our advertising, we may collect:

• Name
• Phone number
• Email address
• Property address
• Details about the service you're requesting

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and provide quotes for roofing, siding, window, and gutter services
• Schedule and confirm appointments
• Send you updates about your project
• Follow up regarding services you've requested

SMS / Text Messaging

If you provide your mobile phone number to us, you may receive text messages from Davis Roofing & Exteriors related to your inquiry, quote requests, appointment reminders, and service updates.

Opting Out

You can cancel SMS messages at any time. Simply reply STOP to the number that sent you the message. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive text messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

Help

If you experience issues with our messaging, reply with the keyword HELP, or reach out directly to us at info@davisroofingandexteriors.com or (540) 985-7868.

Message Frequency & Rates

Message frequency varies based on your inquiry and service schedule. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. For questions about your text or data plan, contact your wireless provider.

Third-Party Sharing

We do not sell, rent, or share your personal information, including your mobile phone number, with third parties for their own marketing purposes. We may share information with service providers who help us operate our business (such as our customer relationship management and messaging platform) solely to deliver the services described in this policy.

Data Retention

We retain your information for as long as necessary to respond to your inquiry, provide the services requested, and comply with our legal and recordkeeping obligations. You may request that we delete your information at any time by contacting us using the information below.

Security

We use reasonable administrative and technical measures to protect the information you provide. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

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